Shipping policy

Shipping Policy

Thank you for shopping with our store. We are committed to delivering your order quickly, safely, and efficiently.

Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.
  • During high-demand periods, processing may take slightly longer.

Shipping Time

Estimated delivery times:

  • Pakistan: 3–7 business days
  • International: 7–20 business days (depending on location)

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or customs processing.

Shipping Charges

  • Shipping charges are calculated at checkout.
  • We may offer Free Shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS so you can track your package easily.

Incorrect Address

Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.

Delayed or Lost Packages

If your order is delayed or lost during transit, please contact us and we will help resolve the issue with the courier service.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged product and packaging.

International Shipping

International customers may be responsible for customs duties, taxes, or import charges according to their country’s laws.

Contact Us

If you have any questions regarding shipping, feel free to contact us:

📧 Email: hkstore.xyz@email.com
📞 Phone: +923708742801